I will be out of town from May 1st to May 21st.
I will be able to check email regularly, so feel free to contact me by email, but I will not be able to answer my phone during this time. I will be able to ship orders again on Sept. 22nd. Thank you for your understanding. If you are really desperate for the product, I may be able to get a friend to ship it while I am gone.
It is my policy to ship within 2 business days of receiving the order. Since I am my only employee, there may be times when I am not able to ship right away. If I know I will be gone for an extended period, I will post my schedule on this page.
I normally ship using USPS Priority Mail with expected delivery to be 2 or 3 business days. USPS does not guaranty the schedule. Most packages arrive on time and in good condition. Once I drop off the package at the Post Office, I no longer have control over the handling of the package, therefore I recommend adding insurance to protect your order. Shipping insurance of $50.00 is included on all orders, but for a small fee you can add aditional insurance up to $300.00. If your package is damaged, you may have to present the package to the Post Office with the box, packing materials and product to verify the damage. Once I have documentation of the damage, I will ship replacements. Please call me immediately, as I will have to file the claim with the USPS.
Free Shipping and $9.99 flat rate shipping quoted are for the United States only. Email me for a quote to Canada and internationally.
Returns: Once the product has been shipped, I cannot resale the product due to possible tampering or the seal has been broken, therefore I DO NOT ACCEPT RETURNS. I want to have your return business, so If there is a problem, I will work with you to resolve the problem.
It is my goal to give my customers a great buying experience through good communication, quick shipping, and fair pricing. Please contact me with questions or problems in any part of the ordering process. Bill
We will not sell or give your personal information to anyone. Your right to privacy is important us. I will not send spam emails or create email lists for automated mailings. If you have made a purchase from me, I may send a occasional email with sale information regarding future purchases. If at any time you wish not to receive these emails, please let me know and I will put you on a "do not mail" list.